Alright, let’s dive in! My main topic tonight is RewardZone USA. It’s been a few years since I last used them, so I tried one of their sites last summer. Things have certainly changed—some aspects for the better, others not so much. I’m not sure if my experience was unique or if others have had similar issues, but here’s how it went. The first problem was that RewardZone USA couldn’t locate my email in their system. They said there was no record of past deals, so they couldn’t verify my email before I could begin using the site.
This has never happened before with them, but I figured it had been three years since I had done them, and if they made any changes to their gift site program, I may have to reconfirm my email address. To prove my deal interactions and correspondence with RewardZone USA from different periods of time, I sent them quite a few e-mail confirmations. I was still not found in their system, however. I did not understand it since I had sent them proof of my deal interactions. Why were they not finding my e-mail? When they changed their gift site program, did they completely wipe out all my information (name, e-mails, offer history, etc.)? Many changes were made to the platform, and old account information was removed. Anyone else who took a break from them and then started them again experienced the same problem? After much back and forth, they finally allowed me to use my e-mail, but what a hassle.
My exchange with RewardZone USA:
Hi,
I logged into my status page this morning using xx@xxxx.com and it gave me a cash out option that went all the way up to a $1000.00 reward.
In order to get the $1000.00 cash out option, I just go on and do all 25 offers all in one sitting or can I only do 20 offers for $750.00 on this site?
I’m trying to decide whether or not to proceed with this site or abandon it altogether and look for another one. I cannot even remember when I signed up for this one, but I am logged right in. Do you see the sign up date on your end?
My e-mail: xx@xxxx.con
Phone number xxx xxx xxxx
Thanks,
Me
Customer Support (RewardZone USA)
Jul 18, 2024, 12:39 PM EDT
Hi me,
Thank you for reaching out! We'd like to help but we ran into a problem. We checked based on the email address provided, we couldn't find a record of recent paid participation in our program with the email xx@xxxx.com. Do you have a different email address that you participated with? We know sometimes it can be easy to get mixed up if you have more than one email address. Can you check for that?
If you did indeed participate in our Rewards Program and used a different email address and you're still needing help please write in from that email address so that we can verify that you are the rightful owner of the account. Your security is important to us.
If you are still having trouble and you don't know of any other email address you might have used, reply to this email with the phone number(s) you might have used and we'll see what we can find by looking it up that way.
Thank you,
RewardZone USA
My reply:
Jul 18, 2024, 2:50 PM EDT
OK, I have already sent in a bunch of e-mails to your customer support team, which clearly shows my participation in 2016 and 2021.
So, because you cannot find my e-mail in the system, xx@xxxx.com, I cannot register under that e-mail for another RewardZone USA site?
I want to be clear on this, as I have my money ready to sign up for offers, but I do not want to do it, then be disqualified or something at the end after I have done my offers.
I thought I was fine last night, because someone from your support team told me to go on and do another website. But now, I am getting this same message again.
Thanks,
Me
Customer Support (RewardZone USA)
Jul 18, 2024, 3:15 PM EDT
Hello Me,
Since no data was found in the email under: Lmaglito84@gmail.com, you can still start and participate in getting a reward. What we were referring to was that we didn't find any interacted deals on the said email, which means you can still create and join the program. Please note that after you complete deals and claim your reward, you will need to wait for 60 days before you join again for $100 rewards and below, or 12 months if it's $100 and above.
To continue completing new sets of deals, please log in using the following link: https://contact.uplevelrewards.com/incentivestatus
Thank you,
RewardZone USA
My reply:
Jul 18, 2024, 3:51 PM EDT
The only problem I have now is when I log in to that site, it is showing a $750.00 PayPal gift card reward and not the $1,000.00 PayPal gift card reward I registered for.
Do I ignore that and start completing offers anyway? I wanted to try to do 25 offers for the $1,000.00. If at any point I cannot do more than 20 offers, will I receive the $750.00 reward or will I get nothing at all?
Thanks,
Me
Customer Support (RewardZone USA)
Jul 18, 2024, 4:01 PM EDT
Hello me,
Certainly, you have the option to disregard the $750 reward if you have already met the requirements for it. Once you reach the necessary threshold for the $750 reward, you will be given the choice to either claim it or continue progressing towards the $1000 reward.
For a breakdown of the deal level requirements, please refer to the chart provided below:
Chart
If you would like to continue working towards earning a reward, we invite you to do so by logging into your Reward Status Page, using the email you registered with, here: https://contact.uplevelrewards.com/incentivestatus
Thank you,
RewardZone USA
Customer Support
RewardZone USA now has a Level Up rewards system. Apparently, it's been active for a couple years now. Unlike your traditional DIY site where you have a set number of offers to fulfill and only one reward amount was offered, you got to choose from different reward amounts going up to $1,000.00. If you wanted to do less offers, you might shoot for the $500.00 or $750.00 reward. Once you complete a level of offers, you are given the choice to redeem the amount of the reward for that level, or you can "level up" to the next higher amount for more offers. You can choose whenever you want to quit and just take the money. I like having choices. The site I signed up for was $750.00, and I was working my way up to the $1000.00 reward until I reached level 4. Then it got into VPNs and proxies.
The main issue I faced was trouble receiving credit for gaming offers. Until I reached level 4, I stuck to regular offers, but once I advanced, it was all gaming apps. I tried playing them on my computer, but a QR code forced me to use my phone. I also didn’t like being required to sign up for specific offers. At that level, you had to play five games and nothing else, which was frustrating. Worse, the offers didn’t credit properly. After four long days of issues, I was done. My breaking point came when I spent $10.00 on Grand Solitaire, reached level 45, and still had a long way to go—147 levels in total! It probably would’ve cost me $20.00 more, so I’m glad I stopped.
RewardZone USA insisted for days that I was using a VPN or proxy on my phone, which I knew wasn’t true. They claimed they could see it on their end, which was why my gaming app offers weren’t being credited. My phone’s VPN/Proxy setting showed 'None.' I even did a factory reset, wiping everything, but they still said I was using a VPN/Proxy. They told me to contact my internet provider, who confirmed they don’t support VPNs or proxies and suggested I reach out to my phone manufacturer. When I contacted Samsung, they explained that if my VPN/Proxy setting showed 'None,' nothing more could be done. They also mentioned I could clear my proxy profile, but I didn’t have access to that information. Samsung added, "That’s what makes your phone run," so it wasn’t something I could simply remove.
This was the conversation I had with my internet provider via live chat. They confirmed in writing they did not support VPNs or proxies.
Jul 20, 2024, 3:46 PM
Optimum internet live chat discussion:
Optimum: I have verified all is working fine on our end, the issue may be related with your device, also we do not support VPN, you may need to reach you rmanufacturer Please let me know if there is anything else I can help you with?
Me: So, you do not support VPN at all? What about Proxies?
Optimum: The proxies are configured in the device, we do not support proxies.
Optimum: I am sorry about the inconvenience.
Me: Alright, thanks so much for confirming all that!
Me: It's OK.
Optimum: Beside this, is there anything else I can assist you with today?
Me: No, that was it. thanks
Optimum: You are very welcome! While you are here I would like to let you know that you may receive a Satisfaction Survey via email after this message. To rate our interaction from 1 the lowest, to 10 the highest. Your feedback is valuable to ensure we meet your expectations. We appreciate your time and look forward to hearing from you!
The next day, I was thrilled when one of my game offers finally credited! But my excitement didn’t last long. The following morning, RewardZone USA insisted I was still using a VPN/proxy. I explained again that my phone carrier, internet provider, and cell phone manufacturer all confirmed I wasn’t using a VPN or proxy and were baffled by the issue. I reiterated that I had done a complete factory reset, which should have wiped everything and restored my phone to factory settings. In the end, I decided to take the $100.00 reward and move on. It was disappointing, and I still don’t understand what went wrong.
Something strange happened, btw. After I filled out the form and redeemed my $100.00 reward, I received an e-mail stating this:
Congratulations!
Enjoy your Reward!
A link to redeem your Reward was emailed to lmaglito84@gmail.com on 10/12/2021
To earn another Reward, please wait 12 months (if you claimed $100 or more) and 60 days (if you claimed $100 or less) after claiming your Reward.
In the meantime, discover more Deals here.
My response to RewardZone USA after receiving this message:
Me
Jul 21, 2024, 1:20 PM
to support+id1866643
Hi,
I cashed out for my $100.00 reward and filled out the form and everything. However, I noticed the message I received was, "A link to redeem your reward was emailed to lmaglito84@gmail.com on 10/12/2021"?????
10/12/2021 was three years ago. Why would it tell me that? I'm starting to wonder if that VPN/proxy you all kept seeing was from maybe an old site I logged into and completed back in 2021.
It should not be telling me that I received a link to my reward on 10/12/2021 when the $100.00 that I did these offers for now is in July of 2024. It's a completely different month and year.
One of two things might be happening here. Maybe, since they saw I’d successfully completed multiple sites in the past, they didn’t want to pay me the thousand. When they noticed I wasn’t giving up and kept doing offers, they may have just wanted me out of the game. It’s possible they’ve been paying out $1,000.00 to too many people and saw an opportunity to cut their losses. I’m sure they were happy when I quit and settled for the $100.00 payout after doing extra offers. I think these DIY networks sometimes pull stunts like this to avoid larger payouts. I might’ve been an easy target.
On the other hand, it could be that there’s something seriously wrong with their site right now, and it just messed me up royally. Either way, I can assure you I wasn’t using a VPN or proxy. I may give them another shot this summer to see if it’s the same story or something different.
RewardZone USA issued me a warning before they paid me. They claimed they detected the use of a VPN/proxy during my offer activity and stated I might not be rewarded if it happened again on my next site. That was incredibly aggravating, especially since I had confirmation from my phone carrier, phone manufacturer, and internet provider—via both live chat and phone calls—that no VPNs or proxies were enabled on my phone, and they weren’t supported. It's like they completely ignored my proof and kept accusing me of using a VPN/proxy. They even had the live chat discussion and phone conversation details to review, but still maintained I was using one. Dealing with them was beyond impossible.
Customer Support (Up Level Rewards)
Jul 21, 2024, 3:16 PM EDT
Hello me,
We have an update regarding your Reward Claim. In 5-7 business days, you will receive an email from Tremendous, our fulfillment vendor, containing your reward.
Please be advised that upon reviewing your Reward Claim for compliance with our Terms and Conditions, it was noted that there appeared to be a non-compliance issue. We use detection technology to detect VPNs, proxies, private browsing (including iCloud Private Relay), and disposable phone numbers. As stated in our "Deal Credit Eligibility Requirements" on the Deal page, the use of private browsing, VPNs, or proxies to conceal identity/location is not allowed. Since anonymous connections have a high velocity of abuse including chargebacks, duplicate accounts, free trial abuse, restriction circumvention, and fake accounts we monitor for this on an ongoing basis.
If you participate in the next eligibility period please ensure that such technology is disabled or we may not be able to fulfill your Reward Claim.
If you have not received your reward after 5-7 business days, please reply directly to this message and we'll be happy to help.
Thank you,
Up Level Rewards
Level Up RewardZone USA gift sites:
Sign in page:
My reward and cash out option page:
My deals page:
Level completion pages:
After completion of Level 3, advancing to Level 4. I was presented with this QR code:
RewardZone USA no longer offers phone support, btw. I found that out during my conversations with them. It was nice having phone support when I used them in 2021, and there certainly wasn’t this VPN/proxy nightmare going on back then. I have a new phone now, and I plan to try them again this summer. Hopefully, my experience will be better and I won’t encounter any issues. If they play the same VPN/proxy card, I won’t know what to say. By then, I’ll have two different phones: one that’s been completely restored to factory conditions with zero history of VPN/proxy usage, and the other phone is brand new, with no VPN or proxy running. So, we’ll see what happens.
Another site I tried over the summer was one of Inquire Network's gift sites. They told me they only had one site, GiftCardQuiz.com, so I signed up, hoping to receive the $500.00 virtual Target gift card reward. However, their offer pages were full of 'Offers of Doom,' meaning each offer averaged at least $75.00 or more, and you had to complete around 13 offers. I ended up abandoning the site because I couldn’t proceed. Despite the OOD, their offers credited well, and their customer support was responsive. I doubted you could do them more than once, especially since GiftCardQuiz.com was their only site, but I asked them anyway.
My e-mail to Inquire Network:
Hi,
Quick question. Once you complete a site, can you do another site the following year? Or is it only one site per lifetime?
Unfortunately, I never got to complete my site, as the offers were quite expensive. But I was just wondering if I could try it again next September, since it will have been a year by then.
If I am allowed to do it again, do I register with a new e-mail? Or does someone reset my progress on the website and I start over again?
Thanks,
Me
Their response:
Hi
You can only complete an offer once, not once every year. The advertisers do not allow that.
Kind Regards
My reply:
Hi,
I didn't mean do the same offers all over again, but do the same site again but with different offers. If that is not allowed, then people can only do your sites once per lifetime, not annually.
I checked my status page, and my progress was totally reset. I had done some offers back in August/September, but my offer completions are no longer showing now. Most likely because the window to finish my site has already passed.
Thanks,
Me
Their response:
Milan Risteski
Sat, Jan 4, 6:53 AM
Sorry but no, you can only complete the offer once.
0 comments:
Post a Comment